We are not always going to design experiences and interfaces for desktop or mobile apps, there is an area where we often ignore the POS and electronic kiosks market, that serve many companies in the aeronautical sector, social events, carnivals, etc. There are kiosks that only serve as validators (they do not issue something in physical format), others serve to sell tickets (paper format), others sell RFID Cards with “digital tickets” (A plastic card with tokens RIFD Technology). …
Why is information architecture important?
Information Architecture (IA) is the discipline that focuses on making information findable and understandable. The concept has evolved significantly since the late 1970s, when Richard Saul Wurman first coined the term in his book Information Anxiety. Unfortunately, information overload and its consequent information anxiety is a defining feature of our modern digital lives. If we are to reclaim the initial promise of the digital era, we must improve IA.
At the beginning of the web era, the IA discipline was exclusive to a specific role within a design team. Today, IA has become part of the UX process on all…
